THE HIGH ROAD TO PROFITABILiTY IS POSSIBLE!
A guide to ethical eating - The ROC national Diners' guide 2012
In December, ROC released its National Diners' Guide 2012, a consumer guide on the working conditions of popular American restaurants. The guide looks at a specific criteria to evaluate whether restaurants qualify to receive a gold or silver star of recognition. ROC evaluates the restaurants based on whether they: 1) provide at least $5 for tipped workers, 2) provide at least $9 to non-tipped workers, 3) train and promote from within, 4) provide paid sick days, and 5) are on our Restaurant Industry Roundtable.
While some restaurant scored well, taking the high road to profitability, all of Darden's restaurants - from Capital Grille to Red Lobster to Olive Garden- fared poorly in the guide. CLICK HERE TO LEARN MORE about the ROC DINERS' GUIDE , sign a consumer pledge, and download Diners' Guide materials!
Taking the high road - "a how -to guide for successful restaurant employers"
The restaurant industry is one of the largest and fastest-growing sectors of the national economy - it employs nearly 1 in 12 private-sector workers. While the industry has grown rapidly, its stability is threatened by poor job quality. Restaurant workers have the lowest wages of any occupational category, and 90% of restaurant workers do not receive paid sick days, paid vacation, or health insurance through their employer. Moreover, racial segregation keeps people of color in the lowest paid positions. These factors increase employee turnover and decrease employee loyalty and productivity, which in turn reduce the quality of food and service.
Illustrating the direct link between job quality and the long-term success and stability of a restaurant, this report provides concrete examples of restaurateurs who have created “win-win-win” solutions for workers, diners, and employers alike. Other restaurant employers can learn from the experiences and insights of these successful business owners. CLICK HERE TO READ THE FULL REPORT